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Live Support or support@lockenbox.com
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FAQ
Do you have any questions?
Our ultimate goal: to help you easily find your ideal curl routine.
Our support team of real curl experts is at your side.
Please send us an email to support@lockenbox.com and we will respond within 1-2 business days.
How long does shipping take?
Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.
Please note that Saturdays, Sundays and public holidays are not working days.
In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.
Our packages are sent exclusively with DHL - whether within Germany or internationally.
Which countries do you ship to?
We deliver to all EU countries, the USA, Switzerland and Norway.
Can I have my order delivered to a Packstation?
Of course, that’s no problem for us.
Please note the correct information at packing stations.
1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number
Then just add the postcode and the location of the Packstation – done!
What payment options are there?
Paypal
credit card
Klarna
Shop Pay
Apple Pay
Can I change my order or delivery address after placing an order?
Please write an email to support@lockenbox.com . We will try to adjust your order in time.
Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪
COCUNAT - The Future of Cosmetics
Cocunat represents the cosmetics of the future by combining innovation and technology with luxurious products at affordable prices . The brand aims to promote universal beauty and offers a wide range of products that contain all natural ingredients and are free from harmful chemicals.
Her bestsellers include her products for curly hair.
The founders of Cocunat
Sara Werner is one of the founders of Cocunat. Her motivation for founding the brand comes from a personal experience: her mother suffers from multiple chemical sensitivity (MCS), a rare disease that makes her sensitive to all toxic substances in her environment. This disease led Sara to study toxic substances intensively, to exchange ideas with scientists, doctors and researchers around the world and to become an expert on substances that are harmful to health and the environment. Together with Ignasi Faus , she founded Cocunat to prove that cosmetic products without harmful substances can be just as good or better than conventional cosmetics and still be economically interesting.
The philosophy of Cocunat
Cocunat was one of the pioneers of " toxic-free cosmetics " and created a new category for itself. Today, their ingredient philosophy goes beyond the typical clean beauty concept.
Cocunat relies on advanced technology and innovation to develop products that are both effective and environmentally friendly . The brand places great emphasis on sustainability and ethics by offering vegan and cruelty-free products that are produced under fair conditions.
Cocunat products are designed to deliver the highest quality without compromising on safety or effectiveness.
The Cocunat products are always
- vegan,
- free from animal testing
- and 'Curly Hair Friendly'
What does Cocunat stand for?
Cocunat is more than just a hair care brand. It is a movement towards a more conscious and sustainable way of living . The brand was founded to offer an alternative to conventional hair care products that often contain harmful chemicals. Cocunat products are formulated with natural ingredients that nourish hair and keep it healthy while being kind to the environment.
Only natural ingredients are used to define and care for your curls .
Today, Cocunat is a respected brand in the hair care industry and is known for its high-quality and environmentally friendly products. Cocunat products are vegan, cruelty-free and suitable for the Curly Girl Method. They contain valuable ingredients that curls love and do not contain harmful additives such as drying silicones, aggressive sulfates and parabens.
What products does Lockenbox by Cocunat offer?
Cocunat offers a wide range of products
- of moisturizing shampoo,
- about nourishing conditioner
- high-quality mask
- to various styling and care products.
There is also something for chemically treated hair !
Our Cocunat collection:
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COCUNAT | Boombastic - This rich and high-quality hair mask gives your curls the moisture and definition they deserve. Perfect for dry and frizzy hair.
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COCUNAT | Curl Spray - The perfect spray for a quick refresh of your curls. Ideal for defined and frizz-free hair.
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COCUNAT | Curly Method by Cocunat - A complete set for perfect curl care, based on the proven Curly Girl Method. Everything you need for healthy and defined curls.
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COCUNAT | Rich Repair Conditioner - An intensively nourishing conditioner that repairs and strengthens your curls. Particularly suitable for damaged and chemically treated hair.
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COCUNAT | Rich Strengthening Shampoo - This shampoo gently cleanses and strengthens your hair from root to tip. Perfect for curly hair that needs extra care and strength.
- COCUNAT | Savior - An all-in-one product for the ultimate hair rescue that moisturizes and protects. Essential for damaged hair.
Which hair types are Cocunat products suitable for?
Cocunat products are ideal for all types of curls, hair thicknesses and hair types. Whether you have tight corkscrew curls , soft waves or curls - Cocunat has the right product for you. Even straight hair can benefit from the natural and clean ingredients. The products are also highly recommended for people with sensitive or itchy scalps, as they have a soothing effect and do not contain any aggressive ingredients.
Experience the revolutionary hair care from Cocunat and treat your curls to the natural care they deserve. Try it out and let yourself be convinced!
