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From 65 € in DE
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FAQ
Do you have any questions?
Our ultimate goal: to help you easily find your ideal curl routine.
Our support team of real curl experts is at your side.
Please send us an email to support@lockenbox.com and we will respond within 1-2 business days.
How long does shipping take?
Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.
Please note that Saturdays, Sundays and public holidays are not working days.
In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.
Our packages are sent exclusively with DHL - whether within Germany or internationally.
Which countries do you ship to?
We deliver to all EU countries, the USA, Switzerland and Norway.
Can I have my order delivered to a Packstation?
Of course, that’s no problem for us.
Please note the correct information at packing stations.
1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number
Then just add the postcode and the location of the Packstation – done!
What payment options are there?
Paypal
credit card
Klarna
Shop Pay
Apple Pay
Can I change my order or delivery address after placing an order?
Please write an email to support@lockenbox.com . We will try to adjust your order in time.
Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪
Curly Secret was founded by curly heads for curly heads.
The entire team has curly or wavy hair and has tried (almost) everything over the years. This knowledge has been combined into outstanding products that can solve any curly hair problem .
The secret behind the success of Curl Secret:
The Curly Secret team ensures that their knowledge is always up to date with the latest cosmetic science in order to develop the best hair care products. But that's not all: every new product is tested by a group of curly and wavy customers for its quality and effectiveness before it hits the virtual shelves.
Curly Secret's claim is that we curly-heads can always benefit from the latest scientific findings to get the best out of our curly and wavy hair!
The Curly Secret products are packed with clean and natural ingredients that will make your curls happy, ideal for the Curly Girl Method .
What makes Curly Secret products so special?
Curly Secret is, as the name suggests, a pure curly hair brand, which means the needs of textured hair are taken into account with every product. The Curly Secret products with their coordinated care formulas for curls and waves are also particularly diverse:
Curly Secret can offer a product for almost every problem. For each product type, you will find a variety of different solutions, whether you are looking for deep cleansing or mild shampoos, have a sensitive scalp or are looking for a heat protection spray - the Curly Secret range can offer you everything your curly-haired heart desires!
The Curly Secret products are always
- vegan,
- free from animal testing
- and 'Curly Girl Friendly'.
What types of products does Curly Secret offer?
As already mentioned, Curly Secret offers a wide product range. This ranges
- of shampoos,
- about leave-ins
- to curl creams
- to various styling and care products
- and heat protection
The various styling products are particularly outstanding, with a choice of gels with different levels of hold, as well as great curl foams that provide the desired volume. The Miracle Styling Foam with strong hold is particularly popular, as is the Popping Curls Styling Gel , which is ideal for fine hair because it is formulated to be weightless.
Also worth mentioning is the Curly Secret Moisturizing Protection Spray - UV Blocker , one of the only curl-friendly UV protection products among the curl brands.
Which hair type are Curly Secret products suitable for?
The Curly Secret products are suitable for all types of curls , every hair thickness and every Hair porosity . Thanks to the large selection of products, you can find the products that suit you and your hair structure!
