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FAQ
Do you have any questions?
Our ultimate goal: to help you easily find your ideal curl routine.
Our support team of real curl experts is at your side.
Please send us an email to support@lockenbox.com and we will respond within 1-2 business days.
How long does shipping take?
Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.
Please note that Saturdays, Sundays and public holidays are not working days.
In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.
Our packages are sent exclusively with DHL - whether within Germany or internationally.
Which countries do you ship to?
We deliver to all EU countries, the USA, Switzerland and Norway.
Can I have my order delivered to a Packstation?
Of course, that’s no problem for us.
Please note the correct information at packing stations.
1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number
Then just add the postcode and the location of the Packstation – done!
What payment options are there?
Paypal
credit card
Klarna
Shop Pay
Apple Pay
Can I change my order or delivery address after placing an order?
Please write an email to support@lockenbox.com . We will try to adjust your order in time.
Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪
Giovanni Cosmetics is the number one hair care product in the natural cosmetics industry in the USA .
The pioneer and founder of Giovanni is Arthur Guidotti, a passionate hairstylist from Beverly Hills who ran his own hair salon on the Sunset Strip in Hollywood in the 1960s.
Since his job caused him to suffer from skin reactions and allergies to the synthetic and chemical hair products that were still common at the time, he finally founded Giovanni Cosmetics with a business partner in 1979 .
He specialized in hair care using natural ingredients that does not have to sacrifice the effectiveness of salon quality.
Hair care professional Arthur Guidotti was bothered by the arbitrary and unimaginative image and the previously bland product range of natural cosmetics lines, but with the Giovanni Hair Shampoos and the other Giovanni product range, he managed to blur the boundaries between natural and professional hair care.
What makes Giovanni Shampoos so special?
As a leader in the natural cosmetics industry, Giovanni Cosmetics was one of the first hair care brands to use tea tree oil in its product formulations.
To this day, Giovanni's Tea Tree Oil Shampoo ( Giovanni | Tea Tree Triple Treat™ Invigorating Shampoo ) is one of the best-selling natural hair care products in the USA.
Giovanni began supplying his products to major Hollywood film studios in the mid-1980s and continues to do so today.
Giovanni Cosmetics combines natural cosmetics with trend awareness and an unconventional appearance. Giovanni's innovations and shampoos are as pure and natural as possible, without sacrificing exceptionally high effectiveness.
Are Giovanni Shampoos Curly Girl approved?
Giovanni Cosmetics is Girly Girl approved and safe because the brand places the highest value on natural ingredients that comprehensively care for and nourish your hair.
Giovanni shampoos and hair care products are suitable for every hair structure and are therefore suitable for straight, wavy and curly hair.
The gentle formula is
- colorfast
- and free of silicones
- and sulfates.
That is why Giovanni Cosmetic products are particularly suitable for creating and maintaining healthy and vibrant curls .
High-quality formulas are always used that deliver professional hair care results but are inspired by nature. Giovanni Cosmetics is committed to animal welfare and is 100% cruelty-free. Most products are also vegan.
Where can I buy Giovanni hair products?
We at Lockenbox have brought the innovative natural cosmetics hair care brand from the USA into our shop for you.
Thanks to the Curly Girl safe ingredients, Giovanni's hair care line offers you the perfect all-round curl care and support to make your curly hair happy.
What products do we offer?
With us you will find Giovanni's successful Eco Chic Technology™ line , which is suitable for all hair types and hair structures.
These products combine science and botanicals with high salon quality.
From the scalp-invigorating Tea Tree Triple Treat™ Shampoo to the moisturizing Smooth As Silk Deeper Moisture Conditioner or one of Giovanni's other bestsellers, the LA Hold Styling Gel , you will find a diverse selection of products to care for and style your curls.
Giovanni Shampoos
Giovanni Cosmetics shampoos cleanse and soothe , helping to naturally balance the scalp and regulate sebum production.
Giovanni Conditioner
To detangle hair and provide it with lasting moisture , Giovanni conditioners are a good choice. They protect against split ends and make hair silky soft.
Giovanni Leave-in
The Direct Leave-In Weightless Moisture Conditioner from Giovanni is long-lasting and provides the hair with plenty of moisture throughout the day. The formula is not heavy, but gives the hair more volume and grip.
Giovanni Styling Foam
Giovanni's hair foam provides volume, texture and fullness for bounce and vitality in your curls. Naturally, it contains no silicones or added sulfates and you can have the Mousse Air-Turbo Charge Hair Styling Foam delivered to your home.
Giovanni Styling Gel
Are you looking for hold and structure and want your curls to keep their shape? Then Giovanni's styling gel with nourishing ingredients from herbs and botanicals is the perfect choice .
Frizz is also easy to control and the gel gives your hair an extra shine.
